- Physical examination
- Vaccination is up to date
- Blood tests (Comprehensive Biochemistry, Complete Blood Count)
Have you seen your veterinarian within the past 6 months?
Please file your pet examination report as it is required during the first claim
Please schedule a standard vet exam within 30 days of the start of the policy
It is a pre-requisite that the Pet undergoes an enrolment examination before the commencement date of the insurance. Please download the clinical examination form at this link. The examination result must be produced when you make the first claim. NO claim is payable if this requirement is not met.
When you file your first claim, we will need a copy of your pet's full medical history, including documentation of the enrollment exam. You can request this from your veterinarian and email the records to us. If we do not receive your pet's full medical records, it may delay the processing of your claim.